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FAQ

Here you’ll find answers to the most common questions about DIGI LIVE. Still curious? Get in touch with us anytime.

DigiLive is an interactive technology that brings print products and real-world items to life through AR and QR features – without the need for any downloads.

No. DigiLive works instantly and completely free – all it takes is scanning a QR code with the smartphone camera.

We integrate your video or content directly into your chosen print or product. You’ll receive a QR code that your customers can scan to access the experience.

Yes. Each QR code can be designed with your own logo and brand identity. The look and feel of our application remains DigiLive.

For businesses that need a fully branded solution, we also offer full White Label options – completely adapted to your design and corporate identity.

Yes. The video linked to a QR code can be replaced at any time – the same card or project remains valid.

In addition, you can integrate up to 40 videos and images under a single QR code. When the code is scanned, all media will be available as one interactive project.

Buttons can be positioned above, below, to the left, or to the right of your video. They are flexible and can be adapted to your design needs.

  • your website
  • online shops or booking pages

  • pdf brochures or catalogs

  • contact forms or email

  • social media channels

  • whatsapp chat or direct calls

  • booking and reservation systems

  • You can add up to 40 videos and images under one QR code.

    When the QR code is scanned, the application opens and all content is ready. Users can simply point their phone camera at the different images or cards, and each video plays directly – without closing or reopening the application. Everything works in one single session.

  1. Open the smartphone camera.
  2. Point it at the QR code.

  3. Tap the pop-up message on the screen.

    The DigiLive experience starts immediately – no download needed.

DigiLive works on almost all modern smartphones:

  • iPhone: Supported on iPhones from 2018 onwards (iPhone XS, XR and ewer) with iOS 17 or later.

  • Android: Supported on almost all devices from 2015 onwards (Android 6.0 or later).

This means DigiLive works smoothly on nearly every smartphone that customers currently use.

The only thing users need is an internet connection. No app download is required.

If the internet connection is weak, the QR code still works – the video or content may just take a little longer to load. We optimize all media so that it runs smoothly, even with slower internet.

It’s the same process as scanning a restaurant menu QR code. We also provide short instructions that can be printed directly on your card or product.

The process is simple:

  • You send us a video and the image or form where the video should be integrated.

  • We create and provide you with a QR code.

  • You can place this QR code directly on your print product or design.

If your print project is already in production, we can send you the QR code in advance so it can be included in the design. The videos can then be integrated afterwards – the QR code remains the same.

Videos do not always need to be rectangular. We can create masks in different shapes – for example round, oval, or custom forms – so that the video perfectly matches your design or product. This makes it possible to bring even unique shapes and objects to life.

Yes. In addition to the DigiLive technology, we also provide professional design services (logos, layouts, branding) and video production (filming, editing, animation). This way, even if you don’t have your own content yet, we can deliver a complete solution for your project.

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